The use of this website and these Terms and Conditions shall be governed by the laws of New Zealand. Pool Leisure Centre reserves the right to vary these Terms and Conditions at any time.
Our legal business name is Pool Leisure Centre Ltd., and we also trade under this name. "Pool Leisure Centre Ltd." will appear on cardholder statements for any transactions made through this website.
Prices displayed for goods are valid only for purchases made through this website. Prices may differ to those at our physical location, but the price will remain as advertised for any item bought through the website. Special prices displayed are valid for the dates specified or while stocks last. All prices are displayed in New Zealand dollars and stock sold in New Zealand is inclusive of GST. Pool Leisure Centre reserves the right to alter prices at any time and for any reason. Any variation to an order (once accepted) will result in price adjusting to reflect the variation.
Product Range and Availability
All efforts will be made to fulfil any order placed with Pool Leisure Centre; however, we accept no responsibility or liability should we be unable to supply the goods ordered for any reason.
Full payment should be made by the customer for any online order via direct credit or cheque.
Freight Costs and Delivery Charges
Goods will not be shipped to a customer until payment has been received in full. Confirmation times will vary depending on the method of payment used. For smaller items, delivery charges will be automatically added to the cost of your order, but for larger items no payment will be made at the time of order – instead, we will contact you as soon as possible after your order to confirm your shipping costs (and thus total to pay).
Pool Leisure Centre may withhold delivery of all or any part of an order at their own discretion.
Delivery times may vary depending on the part ordered and the location of delivery, but can typically be expected to be between 1 to 5 working days.
Variation/Cancellation of Order
The customer may vary or cancel the order if the goods are deemed to be faulty.
Returns of Products/Refunds
Customers have a right to return any goods which are faulty in nature. The following conditions apply to any return of goods:
- Where goods are being returned due to a fault, they must not be damaged any further.
- Proof of purchase must be provided for the any return of goods.
- Where a return is due to a fault, damage or shipping mistake, customers will have seven days from the date of receipt of goods to contact Pool Leisure Centre and notify us of the fault.
If the product is faulty or not suitable, you may exchange it for the same product or something more suitable providing:
- The goods exchanged are to the same value or more as the product that was originally purchased.
- The goods deemed unsuitable are in the same condition as they were when dispatched from Pool Leisure Centre.
Delivery Costs for Returns
Any delivery costs to do with the exchange of goods must be taken care of by the customer, including return delivery to the customer.
If a return is due to a shipping mistake, fault or product damage, then the costs will be incurred by Pool Leisure Centre. Any costs paid by the customer in this case will be refunded upon receipt of a suitable invoice/receipt that shows the delivery costs. Any costs incurred by a customer and to be refunded by Pool Leisure Centre must be reasonably defined as costs that would normally be expected to be paid to return goods using readily available postage cartage services.
Privacy - Personal Information
Through the conduct of its normal business, Pool Leisure Centre may collect customer information including contact and delivery details, purchase history, and credit card details.
This information will remain confidential and will be held securely, and will not be disclosed to any third party without written consent of the owner, except in cases where the information is necessary to carry out the transaction entered into by the customer.
Customers who do not wish to have any personal information collected and used for any purpose other than that required to complete the transaction will need to express this in writing at the time of purchase.
Access to Personal Information
Personal information relating to the customer is available under the Privacy Act 1993, and the customer may request changes to the information held.